Returns & Exchanges

At Prinjal Jewels, we want you to be completely enamored with your new pieces. If you are not satisfied with your purchase, we offer a seamless 14-day return and exchange policy for all unworn jewelry.

1

Initiate Your Request

Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

2

Secure Packaging

Place the jewelry in its original velvet pouch and branded box to ensure the items are protected from damage during transit.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

4

Inspection and Refund

Once our quality assurance team verifies the condition of the jewelry, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing